Posts about:
Vendor relationships matter now more than ever. After months of trying to stabilize cash flow and collect from customers in order to pay your own vendors, lockdowns are ending and things might finally be looking up. But you’re not out of the woods just yet. You’ve just spent months trying to work with your suppliers’ collections departments, and relations might still be a bit tense at the moment.
You’ve probably heard that among the many benefits of working with a cloud vendor is that you receive frequent and robust updates. With Acumatica, you can expect this—it’s promised in their customer bill of rights, it’s been delivered consistently since their inception, and it’s been documented in a 300-plus page document that we’d like to try scratching the surface of.
Though there are many benefits to choosing a cloud-based ERP solution, one of the biggest is simple: Twice-annual updates that add value for users. Once again, Acumatica has announced new functionality, and there are some impressive new features being added in their second release of 2020—Acumatica R2 2020.
Selecting an ERP system for your business can be challenging. From overt superiority claims to outright lies about competitors, it’s often hard to see the truth, making it incredibly easy to get lost in the shuffle. However, if you’re looking to make the most of an ERP decision, it pays to ask the right questions.
Once upon a time, A/V was simple. Wire it up, plug it in, and turn it on. While the analog days made for easy set-up, they also created hassles and headaches. Does your client have a problem? Guess what, you’re driving out to fix it or on the phone helping them troubleshoot. Not only did this take out of your day, it wasn’t client-focused. If something went down, they had to wait for you to come fix it.
The COVID-19 outbreak may be on the downswing and lockdowns may be coming to an end, but there’s a good chance that the way we shop has changed forever. Now that one-hour curbside pickup has been instilled into the consumer’s mind, there’s a good chance that customers won’t develop herd immunity to the idea that this is a better shopping experience.
Omnichannel commerce, defined as a holistic approach to multichannel payments, is nothing new; it just became a bit more necessary in the spring of 2020. Considered to be the next wave of ecommerce, this practice blends traditional retail practices with ecommerce to deliver customer service when, where, and how the customer wants to experience it.
Many businesses carry inventory. Whether it’s a distributor working to move the inventory from supplier to customer, a manufacturer who needs to convert raw materials to finalized goods, or a retailer who needs to carry enough products to satisfy a customer demand, field service businesses need to know what they have available and know when to reorder.
The word unprecedented has been used a lot recently. Unprecedented times. Unprecedented changes. What about unprecedented opportunities? Despite the recent downturn that came as a result of shutdown orders and quarantines, up until March, we spent a decade watching growth. Once this all ends, confidence will return and so will the growth. The question, will you be ready?
Fill in the blank: “____ happens.” For a lot of companies who specialize in field service, this isn’t just a well-known concept, it’s a fair portion of your revenue stream. Things break down. People get viruses on their computers. Parts need replaced. Often, this is just as—if not more important to a revenue stream as “preemptively repairing equipment so ____ doesn’t happen.”