Acumatica: Advantages in Field Service Delivery
Field service is an area of business operations that looks easy, but isn’t. That’s because so many companies do it badly. Let’s say your refrigerator breaks. You call for a service appointment. They say they’ll be there between two and four, just in time for hundreds of dollars’ worth of food to go bad. They actually show up at six, only to discover that they’re missing a critical part. They’ll be back the next day, between and two and four... Meanwhile, you’re in a mood to call someone else.
