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It’s hard to imagine that ecommerce has existed for more than a quarter century. Though initial forays into buying and selling online relied on complicated processes only available to those well-versed in early 90s internet technology, ecommerce has evolved to provide shoppers with an easier-than-ever buying experience.
The key to preparing your retail business for the holidays is to start doing so right after the holidays end. Well, it’s likely that you did that—but plans change when a global pandemic hits. Supply chains changed. Your business probably had to shut down for at least a month. And now that you’re ramping back up, you’re doing so with fewer customers allowed in your business.
Times have changed. Whether you’re reading this in the midst of the pandemic or after everything has gone back to normal, you know that the way businesses operate has evolved, and success relies on your ability to be adaptable. But the times have been changing for a while now—and not just because of the Coronavirus outbreak. Over the past decade, everything from manufacturing processes to the way goods are purchased has changed, and it pays to stay ahead.
Attention. Interest. Decision. Action. If you run an eCommerce site, you already know how hard it is to get a customer through these phases.
Drop shipping is an important part of the supply chain process for eCommerce businesses. The retailer does not need to have a product in its inventory. Instead, they can transfer customer orders to another retailer, the manufacturer or wholesaler, which then ships the order directly to its destination.
Cloud-based ERP solutions are being adapted by organizations in all industries — the opportunities they provide to improve efficiencies and in turn increase profits are undeniable.
ERP and eCommerce are two very different platforms with unique utilities and architectures. Integrating them, however, can improve business functions throughout the organization, adding benefits to the business in the areas of Sales, Marketing, IT, Operational and Customer Services.
When you entered the ecommerce world, it’s likely you had relatively straightforward expectations of what would happen. You’d launch a site, list your products, and start selling.
February is upon us, and for many retailers both online and in-store, this time of year represents the “slow season,” a time when your customers are repaying credit cards from the holidays, saving up for vacations, or working on New Year’s resolutions. For organizations like yours, this is the time to start planning for the times in the coming year when it will be “all hands on deck.”
The holidays are upon us, and this means ecommerce companies are in scramble mode. Do you have enough product to fill each order? Did you send the right product? Is it time to reorder? How long will it take to restock? For many companies like yours, you are the most important part of your customers’ holidays: You deliver that one item that puts a smile on each recipient’s face.